Solving the mystery of tech support
Community College tech support professionals deal with solving mysteries on a daily basis. Some calls and emails can be an open-and-shut case (Have you turned it off and on?), but others need some detective work…
Community College tech support professionals deal with solving mysteries on a daily basis. Some calls and emails can be an open-and-shut case (Have you turned it off and on?), but others need some detective work…
As the Instructional Technology Council (ITC) continues our series of articles focusing on the anticipated impact of distance learning over the next 10 years, it’s reasonable for readers to be at least somewhat skeptical. So, I decided…